Giant Eagle

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About Us

Terms of Use for Giant Eagle®, Inc.

Terms of Use for 
Giant Eagle®, Inc.


Welcome to Giant Eagle’s online marketplace.  We’re glad you’re here.  Our family of brands includes GIANT EAGLE®, MARKET DISTRICT®, GIANT EAGLE EXPRESS®, GETGO®, and their online presences (“Sites”).  These terms of use (“Terms”) apply to all of our Sites.  We hope you will familiarize yourself with these Terms, because they reflect our understanding of how our Sites operate, what you can expect from us, and what we expect from you.  If there’s anything you don’t understand, ask us, either by sending us a note or calling our customer service line at 1–800–553–2324.  

These Terms, our Privacy Policy and DMCA Policy make up our online policies.  Each time you access the Sites, you are agreeing to these Terms.  From time to time, we update our Terms, so please check back often.  These Terms were last updated on June 25, 2012.


You are one of our many visitors, or customers who enjoy exemplary customer service, great products, services, programs, and great value. Our Sites are intended for adult shoppers. Our Sites are not intended for children under the age of 13 and we do not endeavor to attract children under the age of 13. 


We endeavor to make our Sites a place you feel comfortable visiting, and while we cannot guarantee every statement on the Site is accurately communicated, we do work hard to make sure the information we provide is thorough and accurate. From recipes, to health notices, to nutritional and labeling information, and information contained on our pharmacy section, our goal is to keep you informed about your shopping experience. Always keep in mind that health, medical and nutritional information is general in nature and is not a substitute for actual medical or professional advice. Always consult a certified medical or health professional about information you find on our Sites that you believe affects you, including any prescription medicines or medical information; or before you embark on any diet, exercise, purchase, or lifestyle change. We may also provide information about products available in our stores or online.  Because manufacturers may change information contained on a label without notifying us, we provide this information as a guideline only.  Always look critically at any information presented to you and always read current labels, warnings, and directions before using or consuming a product. For additional information about a product, please contact the manufacturer.

We may also provide you with links to other sites. While we do make efforts to insure the links we provide you are accurate and informational, we don’t have control over the information contained on those sites, so we do not guarantee the quality of information or any other statements made on those sites. When you click on a link that takes you away from our Sites, you are leaving the Giant Eagle family online environment and no longer subject to these Terms. Please check the Terms of Use for all other sites you visit.

We may offer special programs through our Sites.  Some programs, such as the fuelperks!® program, have program rules, found here. We also work with third parties from time to time to offer you additional savings and information (“Vendors”).  Since Vendors with whom we work are not part of the Giant Eagle family of companies, we do not control or warrant their services.  In addition, we may discontinue our relationship with a specific Vendor at any time. Please check with Vendor sites directly for their terms of use. 


Our Sites may be accessed without registering with us.  You are always welcome to browse our Sites as a visitor (“Visitor’).  You may also register on the site as a customer, and if you have a Giant Eagle Advantage Card®, you may choose to register that card on our Sites (collectively “Customers’).  Customers can download special offers directly to their cards, which will be automatically redeemed when swiped at checkout with qualifying purchases.  Customers may also store their favorite recipes on our Sites, create shopping lists and menus, participate in our online discussions, and receive email offers from us. For more information on the Giant Eagle Advantage Card program, please click here. 


Portions of our Sites accept cookies.  A cookie is a piece of computer data that the computer reads.  It recognizes your internet address but does not personally identify you.  Cookies are used by our website server to make your navigation of our Sites easier and more useful.  You may turn off cookies by choosing to do so in your Internet browser.  By turning off Cookies, you may not have the same experience as you would with the cookies enabled, but you will still be able to access much of the Site.


We respect you, our Giant Eagle family of Customers, and expect you to do the same while you are online visiting our Sites.  You are free to use and enjoy the Sites for your non-commercial benefit, but you may not engage in behavior that could undermine the stability or security of the Sites, subject us to legal liability, do anything that would compromise the trust we have with our customers, or use our Site for anything but its intended uses, namely, getting to know our Stores and programs.  In cases where we allow community forums, we ask that you act appropriately when sharing information with others, and not harass, defame, use inflammatory or objectionable language, or engage in inappropriate activity while on the Sites.  The same is true for any images you might upload to our Sites, where we allow them: please make certain those images are ones you own, are not offensive or inflammatory, and do not infringe the rights of others.  If Giant Eagle wouldn’t say it, write it, or show it, you probably shouldn’t either.  While we do not generally review content that our customers share with each other, we may remove community discussions or other customer content if we have been alerted that content is offensive under our standards.

In addition to the community forums we operate, many of you have shared with us a story, image, video, even text from our “My Giant Eagle Advantage” campaign.  We love your stories and may want to share them with others.  When you send us a story in any form, you agree that we may use all or part of your story, edited for practical or marketing reasons and possible grouped with other stories, for marketing purposes.  It’s still your story, but when you send it to our Site, you give us permission to use it.  If you are not comfortable with giving us this permission, please don’t upload stories and information to our Site.


We make various promotional offers from time to time on our Sites.  Some offers may be informational and found only on our Sites.  Coupons may be printed, or may be downloaded to your Giant Eagle Advantage Card (if you are a Customer).  We ask that you review the guidelines associated with each special offer, as they will differ.  Manufacturers’ coupon warranties are maintained by the individual manufacturers.  Coupons offered by the Giant Eagle family of brands will each have relevant information about the duration and limitations of the coupon.  In the event we have inadvertently made a typographical error on any coupon or special offer, we reserve the right to suspend redemption or terminate altogether the coupon or offer.

We may also offer our Visitors and/or Customers the opportunity to participate in Contests and Sweepstakes.  In each case, please check the rules associated with the particular promotion to determine your eligibility and to review any privacy concerns you may have. 


By checking this box, you confirm that you are an authorized user of this Giant Eagle Advantage Card® number and you agree that your receipt may be automatically emailed to this address. Other persons using your card number may also register their email addresses with this card number. Your email address may be displayed at point of sale or otherwise disclosed to other persons using this card number. It is the customer's responsibility to make sure that the address is valid and up to date and that you have adequate equipment and online access to receive and view the receipt. Giant Eagle assumes no responsibility for the successful transmission or delivery of your receipt. Giant Eagle assumes no responsibility for the disclosure of your email address to other persons with access to your card number or Giant Eagle Advantage Card® account. Other persons using this card number may choose to email their receipts to your address and you may choose to send your receipts to another email address associated with this card number. Please see our Privacy Policy for further information.


Please visit our Sites at your own risk.  This website is provided "as is," on an as-available basis and Giant Eagle expressly disclaims all warranties, including the warranties of merchantability, fitness for a particular purpose, and non-infringement. We are not liable for any direct, indirect, incidental, special, or consequential damages (including attorneys' fees and lost profits or savings) to you connected with use of this website, including its content and regardless of any negligence by us.  Giant Eagle does not guarantee that the functions contained on this website will be uninterrupted or error-free, that this website or its server will be free of viruses or other harmful components, or that defects will be corrected even if Giant Eagle is aware of them.

We trust you understand that Giant Eagle disclaims all responsibility for any loss, injury, claim, liability, or damage of any kind resulting from, arising out of, or in any way related to:  (1) any errors in or omissions from this website, including, but not limited to, technical inaccuracies and typographical errors; (2) any third party websites or content therein directly or indirectly accessed through links in this website; (3) any information which is posted by any third party, including, without limitation, information posted on any related blog; (4) the unavailability of this website or any portion of this website; (5) your use of this website; or (6) your use of any equipment or software in connection with this website.


When you use these sites you are agreeing that your use shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania.


Any dispute arising out of, involving, or in any way related to this website shall be subject to the exclusive venue and jurisdiction of the state and federal courts located in Allegheny County, Pennsylvania.


If it’s not yours, please don’t take or abuse it.  All right, title and interest in and to the trademarks and copyrights contained on the Sites, and to the other content included on this Site, including, without limitation, text, graphics, logos, buttons, button icons, images, audio and video clips, digital downloads, and data compilations, are the property of Giant Eagle, or the property of a third party that has licensed its content to Giant Eagle.  

If it’s not yours, please use it responsibly.  You may use the information contained on our Sites for the purpose for which it was intended.  You may not reproduce, redistribute or otherwise use any materials without the express written consent of Giant Eagle.  You may enjoy the materials on the Sites and use them for your personal enjoyment and in the non-commercial manner for which they were intended.  All rights not expressly granted are reserved.  Our Giant Eagle family of trademarks and trade dress may not be used in connection with any product or service that is not part of Giant Eagle.

If it’s not yours, please don’t modify it.  You agree you will not distribute, publish, transmit, modify, display or create derivative works from or exploit the contents of this Site in any way.  You agree to indemnify, defend and hold harmless Giant Eagle for any and all unauthorized uses you may make of any material on the Sites.

If it is yours and you uploaded it, it’s still yours, but by putting it on our Site, you agree to let us use all or part of it (be it text, videos, photos, etc.) for marketing purposes.

If it is yours and you didn’t authorize it, please let us know.  We endeavor to comply with the Digital Millennium Copyright Act.  If you believe your intellectual property has been taken, please click here to find out how to convey your concerns.