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Customer Service at Giant Eagle

We're here to help you get the most from your shopping experience — every day.

At Giant Eagle®, we strive to offer the freshest foods, the best services and top-quality service every time you visit our store.


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Contact Us

Tell us how we're doing. We have one goal: to make Giant Eagle® your favorite place to shop. Please let us know how we are doing. We want to hear everything. Concerns. Compliments. Ideas. Impressions. Call Customer Care at 1–800–553–2324, 9 a.m. to 9 p.m., seven days a week, or complete our contact form.

Giant Eagle® self check out station

My Account

Log in to your Giant Eagle® account — and check out your shopping history, savings history and fuelperks!® earned. You’ll find your favorites, like recipes and personal shopping lists, too.

Keyboard with FAQ button

Frequently Asked Questions

Visit our Frequently Asked Questions center and check out answers to some of our most commonly asked questions.

Giant Eagle® store front

Store Locator

Our store locator helps you find our locations nearest you, store hours, and other specialty services.

Giant Eagle® self check out station

Policies

Check out our Privacy Policy, Replacement & Returns Policy and the Giant Eagle® brand Quality Guarantee — all in one place.

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Product Recalls

Get the latest recall information for food and other products.



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