Retailer Terms and Conditions
Once activated, this card can only be used for purchases of merchandise, services or classes at any Jo-Ann store or online at Joann.com. Not for use in leased departments within Jo-Ann stores. Except in CA or where otherwise required by law, this card cannot be redeemed for cash and no charge will be given. Lost, stolen, or damaged card replaced only with valid proof of purchase to extent of remaining card balance. This card will not incur service fees for non-use and will not expire. For Balance Inquiry, call toll-free 1-888-345-7674 24 hours a day, 7 days a week.
Gift Card Purchase Terms and Conditions
- Gift card orders are limited to a maximum of $1,000 per transaction.
- Cards may take up to 24 hours to activate.
- All sales are final.
- Not all gift cards are available at all stores.
- Not responsible for lost or stolen cards.
- Your purchase of our brands of gift cards; Giant Eagle®, getGo®, Market District®, table by Market District®, or WetGo® are excluded from our rewards programs.
- Our brands of gift cards; Giant Eagle®, getGo®, Market District®, table by Market District®, or WetGo® have no fees and do not expire.
- Other retailer Gift Cards cannot be exchanged, returned or refunded.
- Other retailer gift cards are subject to various Terms and Conditions, please review the Terms and Conditions of the gift card before purchasing.
- Certain participating retailers are not located in all areas.
- Messages containing obscene or vulgar language will not be accepted.
- For additional information, please visit our Frequently Asked Questions.