A Message from our President and CEO

Our Team Members and guests are all part of our Giant Eagle family. And, the safety and well-being of the Team Members who bring our stores to life every day, and the guests who rely on us to help them feed and care for their families are always our most important priority.

As we continue to stay on top of events locally and around the nation, please know that we recognize the important role and responsibility that our Giant Eagle and Market District stores, pharmacies, and GetGo locations have across our communities. We believe that it is our duty to keep our Team Members safe and healthy, provide fresh, wholesome food, and do our very best to ensure our guests have access to what they want and need.

Our teams are also working especially hard to keep our locations clean, stocked, and open. In support of all these efforts, we are taking several actions for our guests and Team Members:

Care For Our Team Members

Our 32,000 Team Members are the lifeblood of our company. They ensure you have access to fresh foods, medications, fuel, and other essential needs. Helping our Team Members stay healthy is critical to maintaining a clean and safe shopping environment. We are focused on making it as easy as possible for Team Members to monitor their own health and make the right decisions for themselves and their families.

Keeping Our Stores Clean, Safe, and Stocked

Giant Eagle has long been known for stepping up and leading the way in times like this. Throughout our company history, Giant Eagle has held a strong reputation for safety, and has taken pride in doing so. We employ a wide range of processes and procedures in all of our facilities to ensure the food we offer every day to our guests is safe and available. During this time, we are ramping up our efforts to go above and beyond these standards.

This includes:

  • More frequently cleaning our restrooms, checkout lanes and payment touch pads.
  • Stressing to all Team Members and guests the importance of taking preventative measures outlined by the CDC, particularly the need for anyone not feeling well to avoid visiting our supermarkets and GetGo locations.
  • Working very closely with our supply partners to keep our shelves stocked with the items you need most, including fresh foods, cleaning supplies, and medications.
  • Ensuring that options are available for those not feeling well or looking for alternatives to coming into a store. Our Giant Eagle Curbside Pickup & Delivery for grocery needs, our drive-thru pharmacies for medication needs, and GetGo mobile ordering for quick in-and-out service are staffed and ready.
  • Managing our available inventory at each store by asking our guests to be mindful of how much of each item they purchase so that we can make these essential items accessible to all our friends and neighbors.

Thank you for your continued trust and loyalty. We are fully committed to serving our Team Members, our guests, and our communities.

Together let’s look out for and take care of each other.

laura karet president and ceo signature

Laura Shapira Karet
President and CEO
Giant Eagle, Inc.