Scan Pay & Go

Say goodbye to checkout lines!

Try Scan Pay & Go next time you shop to get your shopping done faster. You'll still get all the coupons, sales, and fuelperks you love.

scan pay go

Shop Smart & Stay Protected

Use your smartphone

Download the Scan Pay & Go app and use your personal smartphone to minimize contact while shopping.

Fast, low-contact checkout

Use dedicated Scan Pay & Go lanes — or any self-checkout — for faster, convenient, low-contact checkout.

Track your spending

Use the app and know exactly how much you’re spending as you go.

Bag as you go

Pick up a few bags and pack your items while you shop.

Get savings

Use your coupons, get sales, and earn fuelperks like you normally would.

How it works

1. Scan

Scan items and bag them as you shop.

weigh

2. Weigh

Weigh items at Scale Stations when needed.

pay

3. Checkout

Pay at the Scan Pay & Go lane or any other register. We may randomly check your order for accuracy.

Find a Scan Pay & Go Near Me

Check to see if Scan Pay & Go is available in your store.

Find a Store

Frequently Asked Questions

What is Scan Pay & Go?

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This time-saving technology allows you to scan and bag items as you shop and check out without waiting in line. You’ll know exactly how much you’re spending as you shop. And, you’ll still get all the coupons, sales and perks you love.

Where can I use Scan Pay & Go?

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Check here to see if the Giant Eagle and Market District stores where you shop offer Scan Pay & Go at this time. Scan Pay & Go is not currently available at GetGo locations.

How do I get started with Scan Pay & Go?

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You can shop with Scan Pay & Go using your personal smartphone or one of our handheld devices in-store. You must also have your Giant Eagle Advantage Card or your card number.

  1. To Use Your Smartphone

    1. Make sure you’re using the most recent operating system version on your phone and go to the app store to download Giant Eagle’s Scan Pay & Go app from the App Store or Google Play Store.

    2. Enter the full 12-digit number on the back of your Giant Eagle Advantage Card.

    3. Once you’re in the store, you must use the Giant Eagle Guest Wi-Fi network and have location services turned on in your phone’s settings (this will determine you’re in a store with Scan Pay & Go). Grab some bags if you need them and start shopping!

  2. To Use Our Handheld Device

    1. Find the kiosk at the main entrance of the store.

    2. Scan your Giant Eagle Advantage Card.

    3. Take the flashing device and start shopping! Don’t forget to grab some bags if you need them.

Can I use Scan Pay & Go without a smartphone?

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Yes! You can use our handheld devices available in-store. Just look for the kiosk located at the main entrance of your store, scan your Advantage Card to unlock a device and start scanning.

Can I bag my groceries as I shop?

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Absolutely! We encourage Scan Pay & Go shoppers to save time by bagging your items as you shop. Paper bags and plastic bags are available at the main entrance next to the device kiosk, in the produce department, and at the checkout. You can receive bonus perks for using up to 10 of your own bags and reusable bags are also available for purchase.

How do I add items to my order?

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Scan your items individually as you go and take them all at once to the Scale Station. If you’re unable to scan an item you’ll be able to look it up at the Scale Station. Look for the blue “Scale” signs hanging above each station. Scan the barcode on the Scale Station screen with your phone or handheld scanner and you will see the items you scanned that will need to be weighed. Begin weighing your produce. After completing, please disconnect from the Scale Station.

How do I add produce and other weighed items?

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Scan your items individually as you go and take them all at once to the Scale Station. If you’re unable to scan an item you’ll be able to look it up at the Scale Station. Look for the blue “Scale” signs hanging above each station. Scan the barcode on the Scale Station screen with your phone or handheld scanner and you will see the items you scanned that will need to be weighed. Begin weighing your produce. After completing, please disconnect from the Scale Station.

There is no PLU or barcode on the produce item, how do I enter it?

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Go to the Scale Station, scan the Scan Pay & Go barcode with your device and select Search Images to find the item you’d like to add to your order.

Why isn’t the sale price reflected when I scan the item?

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Some sale prices—such as buy one get one free offers—are applied to your final receipt at the end of the transaction. Please visit Customer Service if sale prices do not appear on your final receipt.

Can I use coupons?

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Yes! eCoupon savings will be reflected in the total on your final receipt. They will not appear in the running total while you scan. Paper coupons can be scanned during checkout.

How do I purchase restricted items like alcohol and tobacco?

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Some items require age verification. You’ll be prompted on your device to show identification at checkout.

How do I check out?

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Payments are not yet accepted through the app nor on the handheld devices in-store. Complete your transaction at the dedicated Scan Pay & Go Checkout Lane or at any other checkout lane. At the dedicated San Pay & Go Checkout, simply scan the barcode on the screen to transfer your order to the register.

Why did my order have to be checked by a Team Member?

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The system will randomly trigger accuracy checks to ensure that Scan Pay & Go is working correctly and that your order and price are accurate.

What can I do if I’m having trouble using Scan Pay & Go?

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  1. If your Wi-Fi connection on your smartphone is interrupted for any reason, your session will pick up where you left off when a connection is reestablished.

  2. If you’re having trouble with your device, you can transfer your order to another in-store handheld device at any time. Be sure to take the new device and retrieve the existing transaction before returning your original device.

  3. Please contact Customer Care 1-800-553-2324 or 1-866-620-0216 (Indianapolis Customers).

App Store

Scan Pay & Go

Check to see if Scan Pay & Go is available in your store.

App Store Google Play Store